About

Unlock your CX potential

Whether you’re looking to transform, optimize or even just nail the basics, we invite you to join our mission to unlock the potential of every human interaction within your contact center

Team

A great story starts with a great team

Operative Intelligence is a global team of operators, technologists and customer experience professionals who are on a mission to reimagine the service experience for businesses and customers globally

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Our Values

Strong values that bring great people together

Customer First

Daring

Collaboration

Impact

Our Team Members

The amazing team behind OI

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Operative Intelligence is led by a team of service operations experts and technologists who have spent their careers 'in the work' helping businesses transform service delivery, frontline engagement and customer experiences

Peter Iansek

Co-Founder & CEO

James Iansek

Co-Founder & CPO

Andrew Cox

Product Manager

Sina Karimi

Lead Engineer

Brent Fitch

Product Manager

Daniel Whelan

Lead Engineer

Our Offices

Our company is all around the world

We're a fully virtual global team connected by our mission to transform service experiences

Los Angeles, USA

Melbourne, Australia

Ready to turn
Why into ROI?

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